Privacy Policy

Mosaic Digital Consultants Ltd (hereinafter the “Company”) will handle all user information concerned with all games, websites, contents and related services provided by the Company (hereinafter collectively referred to as “Services”) in accordance with the following.

Information Collection

The Services may collect user information from the users installing or accessing the Services.

Collected Information

The Services may collect the following information.

Information obtained voluntarily

Email Address
Profile Information (username, profile picture, etc.)
Information needed for customer support (user information, user device information, etc.)
Identification (passwords, etc.)
Other additional required information by the Company

Information obtained by connection with third-party services

User ID
Username
Information of friends connected through third-party services
Other information acquirable by connecting with third-party services

Information obtained by the usage of the Services

Payment Information
Device Information (Operating System, Serial Number, Advertising ID, etc.)
Log Information
Cookie Information
Advertising Identifier
Other Information acquirable by general methods

Information Use

The Services will use the information collected for the following:

to offer smoother services to users
to manage the services smoothly
to fix bugs and prevent any unauthorized/fraudulent use of the Services
to aggregate statistical data regarding the services
to improve the Services and optimize ad distribution
to enable the Company to effectively handle user inquiries
to verify identification for user inquiries
to contact users about important information when necessary
to perform data transfer
to provide personalized services to users
other usage to enable the Company to run a smooth operation

Use of Advertising Identifiers and Cookies

The Services may record cookie information, Advertising Identifier (IDFA) provided by Apple Co., Ltd., Advertising ID (AAID) provided by Google Inc. (hereinafter referred to as “cookie”) to acquire information on advertisements, pages, applications, usage environments, etc. that you use or view when using the Services on the servers of the Services or servers of third-party companies listed in the “Installation of Third-Party Modules “. The information has no purpose to identify individuals and is used for the purpose of providing the Services, measuring and analyzing the Services for improving the Services and optimizing ad delivery, etc.

Provision of Information

The Services may disclose user information to any third parties:

with the user’s consent

obligated by law

cases in which the Company needs to protect rights, services, etc.

cases in which it is necessary for the protection of life, body, property when it is difficult to obtain the consent of the user

cases in which the provision of personal information is especially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain the consent of the person

cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the person might impede the execution of the operations concerned

cases where the succession of our business including the provision of personal information is carried out due to a merger, corporate division, business transfer, and/or other reasons

Information for Delegations

The Services may entrust, to the extent that the Company considers necessary to achieve the intended purpose concerning the use of the Services, the handling of personal information collected from users, in whole or in part, to a trustee. In such circumstances, the Company will adequately assess the eligibility of the trustee, impose a confidentiality agreement upon the trustee, and establish an appropriate information administration system.

Shared Use of Information

The Company may share the user’s personal information with a business partner when a business partner’s cooperation is required in order to continue providing the Services to the user. In such circumstances, the Company will inform the user regarding the purpose of information sharing, the name of the business partner and information manager, as well as the type of shared information involved before sharing the user’s personal information with such a business partner.

Usage of Third-Party Services

The Services may at some point in the future use third-party services for the purpose of providing the Services, measuring and analyzing the Services for improving the Services and optimizing ad delivery, etc. A third-party module may be installed for the use of third-party services.

Age Policy

Users who are considered minors in their country or region of residence would need their parent and/or guardian’s consent before using the Services and providing personal information.

GDPR

As of May 25, 2018, the EU General Data Protection Regulations (GDPR) will be applied when processing personal data of users in the European Union. Any users who reside in the country of the EU Member State and applies to the GDPR please inquire within the customer support of the Services to exercise the rights on GDPR. If not properly processed, users can appeal to the supervisory authorities.

Privacy Policy Revision

This Privacy Policy may be revised without any notice in advance. By using the Services after the revision of the Privacy Policy, users have agreed to the revised Privacy Policy.

Language

Users agree to treat the Privacy Policy prepared in the English Language as the master copy and the Privacy Policy in the English Language shall prevail when there is any inconsistency between other languages. Any translations in other languages are for reference only and are not binding on the user or the Company.

User Inquiries

Please contact Customer Support for further inquiries.